Get in Touch With Us
Got a question about one of the casinos we've reviewed, spotted something that needs updating, or just want to tell us what you think? This page covers how to get in touch and what you can expect once you do.
How to Reach the US Online Casinos Team
Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Send your note to [email protected] and, where you can, tell us briefly what it's about — a review, a bonus term, a technical issue with the site, or something else. That alone saves a round of back-and-forth and gets your message to the right person faster.
What People Usually Contact Us About
- Questions about a specific casino — If you're trying to compare payout speed, bonus terms, or licensing between the sites on our list, we're happy to point you to the right section or clarify anything that reads unclear.
- Corrections — Online casino welcome offers, wagering requirements, and payment methods change without much warning. If you notice something on coreguideai.com that looks out of date, tell us and we'll check it.
- Feedback on our reviews — Whether you've played at one of the sites we cover or you think we've missed something relevant, reader input genuinely shapes what we write next.
- Responsible gambling concerns — If gambling has stopped being enjoyable, or you're worried about your own play or someone else's, say so in your message. We'll direct you toward deposit limits, self-exclusion tools, and support organizations rather than leaving you to figure it out alone.
- General site or partnership enquiries — For anything else, including questions about how this site is run, just introduce your query and we'll take it from there.
Why We Review Online Casinos This Way
Every online casino featured on coreguideai.com is assessed against the same set of factors: licensing status, real-money game selection, banking options available to U.S. players, bonus terms, and how straightforward withdrawals are in practice. Commercial partnerships with some operators do not decide their position on our lists — a site's ranking reflects what we found when we looked at its offering, not what it pays us. If you think a review has missed a material fact, that's exactly the kind of message we want.
Before You Get in Touch: A Few Things Worth Knowing
A lot of the questions we get are already answered on the site, so it's worth a quick check first:
- To play at a real-money U.S. online casino, you generally need to be at least 21 years old (some states set the age differently for certain gambling activities) and physically located within a state where online casino play is legal at the time you play.
- Licensed, regulated casinos are required to offer responsible gambling tools such as deposit limits, time-out periods, and self-exclusion — these are usually found in account settings.
- Bonus offers, including the ones shown on our site such as Raging Bull's welcome package or Uptown Aces' new-player bonus, come with wagering requirements, game restrictions, and expiry dates. Always read the specific terms attached to an offer before you claim it.
- Withdrawal times and accepted payment methods — ACH transfer, debit cards, digital wallets, and increasingly crypto — vary by operator and by how quickly your identity verification (KYC) is completed.
If you're weighing up options beyond the mainstream, U.S.-licensed market, our page on Best Non GamStop Casinos 2026 covers a different category of sites entirely, with its own considerations around licensing and player protections.
What Happens After You Send a Message
A real member of our editorial team reads and responds to every message — we don't rely on automated replies to stand in for an answer. Our target turnaround is two working days, though it can run a little longer at busier times. If your enquiry needs input from someone else on the team, we'll tell you rather than leave you waiting without an update.
If Gambling Has Become a Problem
If you or someone you know is struggling to control their gambling, please don't wait to reach out — both to us and to dedicated support services. National organizations such as the National Council on Problem Gambling operate a confidential helpline, and most states also run their own support lines and self-exclusion programs through their gaming regulators. Setting deposit and time limits before you play, and never gambling with money you can't afford to lose, are two of the simplest ways to keep play under control.
Getting the Most Useful Response
A short, specific message gets you a faster, more useful answer than a general one. If your question relates to a particular casino, mention which one. If it's about a bonus, tell us which offer and what's unclear. If it's a correction, a link or a screenshot of what you saw helps us check it properly. We appreciate everyone who takes the time to write in, whether it's praise, a correction, or a concern — it all feeds into keeping coreguideai.com accurate and genuinely useful for people comparing online casinos in the US.